I was going to write about Convergence EMEA November 2013 to give you a heads up on a couple of things, however North52 sent me this video which I couldn’t wait to share. Stay tuned on Wednesday for some information on Convergence.

I was out with with a few CRM consultants this week and we got talking about some interesting use cases. One scenario was of a global organisation that wants non English speaking staff to enter CRM data in their own language but still want so allow the English speaking management staff to run reports and see data in English. Sounds like a challenge right? Well the next day I got an email from John from North52 and here is his solution built right into Microsoft Dynamics CRM and leveraging Bing Translator.


I’m going to keep this article brief this week because the video below says it all, great use case. Wait until you see what they do with Japanese characters. Stunning work from North52 and the Bing team!

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Next time on Mark Margolis’s Blog: A Look ahead to Convergence EMEA November 2013.